You have been invited to participate in a survey from Services Australia about Medicare and other health related services.

Your feedback is important to us – it will help us improve our services to healthcare providers such as yourself.

Your organisation has been randomly selected to represent healthcare professionals across Australia so your participation is very important.

We want to hear from any staff members who deal with Services Australia as part of their role, specifically in relation to processing claims, problem resolution and general enquiries so please forward this information to any staff within your organisation who fit these criteria.

To begin the survey, please type the password found on your letter invitation in the field below and click ‘Continue’.

Password:

This survey closes on Thursday the 11th of April.

Services Australia has commissioned Verian and Q&A Market Research to conduct this survey about Medicare. It should only take about 12-15 minutes to complete.

We would like to reassure you that your survey results will be completely anonymous and you will not be asked for any identifying or private information.

Topics covered in the survey include your satisfaction with Services Australia, use of programs that Services Australia administer and Services Australia’s communication with you.

For your own peace of mind, you can confirm the validity of this research by emailing

Medicare.Satisfaction@servicesaustralia.gov.au

Thank you in advance for your feedback.

Kind Regards,

Verian and Q&A Market Research on behalf of Services Australia